AWAKENED REFLECTIONS

Refund and Returns Policy

Overview

Our refund and returns policy lasts 60 days. If 60 days have passed since your purchase, and you have not scheduled your offering session (or the next one in the package), we can’t offer you a full refund or exchange.

Several types of services are exempt from being returned. To be eligible for a return, your offering must not have been scheduled. Once a session is scheduled and confirmed, there are no refunds including for no shows.

Additional non-returnable items:

Gift cards
Downloadable software products

To complete your return, contact us.

Refunds

Once your refund is approved, then it will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow 7 to 15 days to process your refund.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Final sale items cannot be refunded.

Exchanges

We can exchange offerings of equal or lesser value.

Gifts

If the item was marked as a gift when purchased you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be e-mailed to you.